Frequently asked questions.

Yes, always. Tenants can log issues, keep records, and protect their deposit at no cost, whether or not their landlord uses LanTeno.

You get one month free and there's no long-term contract. We're pre-launch, so we're honest that pricing may evolve, which is exactly why we offer a founding-member rate you can lock in early. Use the benefits calculator for a figure based on your properties.

As a cloud-based platform, running LanTeno costs less than building and maintaining branch networks or large back-office teams, so we can price it efficiently. We set that price against what good property management software should cost, not against any other business model, and kept it low because fairer, more accessible tools for landlords is core to why we built LanTeno.

Yes. Tenants can keep their own records, log issues and protect their deposit independently: your account is yours.

Yes. We use two-factor login, scan every uploaded file for malware, and keep a full audit trail. We store your data in the UK and EU, and protect anything processed elsewhere under UK GDPR. See our Security page for detail.

Yes, to help our small team work faster. We use AI from Anthropic to sort support requests and feedback, check reviews, and prepare your data when you ask us to import your portfolio. A person always makes the final decision. Anthropic doesn't use your data to train its AI. Our Privacy Policy explains more.

LanTeno is built for how renting works now, including compliant notices, rent increases and evidence. We keep the platform current as the rules develop.

Yes, there's no long-term contract. Stay because it's useful, not because you're locked in.

Create an account, add your first property or tenancy, and you're set. It takes a few minutes.